Welcome to TownKart. These Terms & Conditions govern your use of our platform and services provided by Unthinkable Solutions LLP ("we," "us," or "TownKart"), located at 9th Floor, Building B-1, DLF Silokhera, Sector-30, Gurugram-122001, Haryana.
1. Services
We provide the following services through our platform:
- Listing of your store on the TownKart platform for hyperlocal discovery
- Development of a personalized e-commerce website for managing online sales
- Integration with delivery partners for order fulfillment
- Technical support, including bug resolution and platform maintenance
2. Your Obligations
By using our platform, you agree to:
- Pay a monthly subscription fee of Rs. 5,000 in advance
- Provide necessary details and documentation for listing and website setup
- Manage your store operations, including product listings, inventory, pricing, and customer support
- Comply with all applicable laws and platform policies
- Ensure all content is accurate, lawful, and doesn't infringe on third-party rights
- Display and sell only legal products and services
3. Payment Terms
3.1 Subscription Fees
- Monthly fees are due by the same every month as the first subscription date
- Late payments incur 12% interest
- Services may be terminated after 7 days of non-payment
4. Service Limitations
Please note that:
- The platform may occasionally experience technical issues
- We will make reasonable efforts to resolve technical problems promptly
- We are not responsible for third-party delivery failures or delays
5. Liability & Indemnification
5.1 Limitation of Liability
We are not liable for:
- Direct, indirect, or consequential damages
- Loss of profits or business opportunities
- Service interruptions
- Third-party actions
5.2 Your Indemnification Obligations
You agree to protect us against claims arising from:
- Your breach of these terms
- Content you upload or display
- Third-party intellectual property claims
- Violations of laws or regulations
6. Term and Termination
- Initial subscription period: 12 months
- Either party may terminate with 15 days' notice
- We may terminate immediately for terms violations
- Payment obligations survive termination
7. Additional Terms
7.1 Intellectual Property
- We own all intellectual property rights related to our services
- Both parties must maintain confidentiality of sensitive information
7.2 Liability Limit
- Our liability is limited to three months of paid subscription fees
- Exceptions apply as provided by law
7.3 Legal Framework
- Amendments must be in writing
- These terms supersede prior agreements
- Governed by Indian law
- Subject to jurisdiction of Saket court, Delhi
8. Contact
For questions about these terms, please contact us at support@townkart.ai or call us on 9971176449
By using TownKart's services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.