Townkart Logo

Grow your business

Terms & Conditions

Welcome to TownKart. These Terms & Conditions govern your use of our platform and services provided by Unthinkable Solutions LLP ("we," "us," or "TownKart"), located at 9th Floor, Building B-1, DLF Silokhera, Sector-30, Gurugram-122001, Haryana.


1. Services


We provide the following services through our platform:

  • Listing of your store on the TownKart platform for hyperlocal discovery
  • Development of a personalized e-commerce website for managing online sales
  • Integration with delivery partners for order fulfillment
  • Technical support, including bug resolution and platform maintenance


2. Your Obligations


By using our platform, you agree to:

  • Pay a monthly subscription fee of Rs. 5,000 in advance
  • Provide necessary details and documentation for listing and website setup
  • Manage your store operations, including product listings, inventory, pricing, and customer support
  • Comply with all applicable laws and platform policies
  • Ensure all content is accurate, lawful, and doesn't infringe on third-party rights
  • Display and sell only legal products and services


3. Payment Terms


3.1 Subscription Fees


  • Monthly fees are due by the same every month as the first subscription date
  • Late payments incur 12% interest
  • Services may be terminated after 7 days of non-payment


4. Service Limitations


Please note that:


  • The platform may occasionally experience technical issues
  • We will make reasonable efforts to resolve technical problems promptly
  • We are not responsible for third-party delivery failures or delays


5. Liability & Indemnification


5.1 Limitation of Liability


We are not liable for:

  • Direct, indirect, or consequential damages
  • Loss of profits or business opportunities
  • Service interruptions
  • Third-party actions


5.2 Your Indemnification Obligations


You agree to protect us against claims arising from:

  • Your breach of these terms
  • Content you upload or display
  • Third-party intellectual property claims
  • Violations of laws or regulations


6. Term and Termination

  • Initial subscription period: 12 months
  • Either party may terminate with 15 days' notice
  • We may terminate immediately for terms violations
  • Payment obligations survive termination


7. Additional Terms


7.1 Intellectual Property


  • We own all intellectual property rights related to our services
  • Both parties must maintain confidentiality of sensitive information


7.2 Liability Limit


  • Our liability is limited to three months of paid subscription fees
  • Exceptions apply as provided by law


7.3 Legal Framework


  • Amendments must be in writing
  • These terms supersede prior agreements
  • Governed by Indian law
  • Subject to jurisdiction of Saket court, Delhi


8. Contact


For questions about these terms, please contact us at support@townkart.ai or call us on 9971176449


By using TownKart's services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

Ready to Grow Your Business?

Join hundreds of local shops already growing their business with TownKart's integrated platform.

Book a free demo to see how it works.

Book a demo

Book a Demo